Strategic Review

ScottishPower's strategic review is working with the three main influences on fuel poverty - i.e. house condition, income and the cost of fuel. The review has recognised the need to develop a more holistic approach to working with the fuel poor and vulnerable. We have formed a Fuel Poverty Task Force that meets on a fortnightly basis to exchange information and raise relevant issues.

We are also in the process of rolling out the Fuel Poverty Strategy internally, the aim of which is to work across the whole business to educate all ScottishPower employees, especially those that impact or are impacted by the vulnerable and fuel poor, on what fuel poverty is, how to recognise these customers and on what ScottishPower is doing in this area, to enable them to take appropriate action to help them.

This co-ordinated approach enables us to better manage our social initiatives as well as our marketing and communication messages in relation to our efforts to help combat fuel poverty, both internally and externally.

Latest News

The community of Onthank will soon enjoy warmer homes and lower fuel bills thanks to a new project. Read more

A funding boost from the ScottishPower Energy People Trust helped Starter Packs Dundee give nearly 900 homeless people in the area a new lease of life. Read more

A project in Greater Manchester has been granted 30,000 funding from The ScottishPower Energy People Trust to help families with disabled children access the benefits they are entitled to. Read more

The ScottishPower's Energy People Trust has helped Netherley Citizen's Advice Bureau employ a trio of experts to help and advise people living in fuel poverty. Read more

Starter Packs Dundee