Citizen's Advice Bureau

A number of initiatives are being piloted with the CAB including the following:

  1. A dedicated phone line for CAB advisors to call our Collections team for advice on accounts in debt.
  2. Sponsorship for a Debt Utility Project in Liverpool for a full time specialist advisor and NVQ training for other advisors.
  3. Trialling the use of a free phone number into a Citizen’s Advice Bureau in Glasgow to provide independent debt advice and access to a Benefits Health check

The main aim of the association with CAB is to encourage consumers to seek independent advice and prevent debt and disconnection, particularly for vulnerable customers.

Freephone: 0800 027 7037

Latest News

SCOTTISHPOWER has announced that it is quadrupling its investment to £4m in a Trust set up to help vulnerable people who are living in fuel poverty. Read more

The community of Onthank will soon enjoy warmer homes and lower fuel bills thanks to a new project. Read more

A funding boost from the ScottishPower Energy People Trust helped Starter Packs Dundee give nearly 900 homeless people in the area a new lease of life. Read more

A project in Greater Manchester has been granted £30,000 funding from The ScottishPower Energy People Trust to help families with disabled children access the benefits they are entitled to. Read more

Starter Packs Dundee